Question: How Do I Talk To A Human At Green Dot?

How can I unblock my card?

Login to Internet Banking/Mobile Banking.Click on DEBIT CARD SERVICES.Click on DEBIT CARD ON.Select your Account Number & Card Number form the drop-down menu, select the reason and enter your comments.Click PROCEED and enter the OTP received on your registered mobile/email.More items….

Why does my debit card keep getting declined when I have money?

If you’ve had a debit or check card payment declined and you have enough money in your account to cover the payment, there are four conditions that can prevent your payment from going through: The payment amount exceeds your daily spending limit. … Your debit card has been locked by your issuing institution.

Is it safe to give Green Dot my SSN?

Green Dot then states “A Social Security Number is required to get a reloadable Personalized Card with ATM access.” Next was space to enter the SSN. … If you do not have a Social Security Number or do not wish to provide it, you can continue with the registration of only your Temporary Card.

How do I dispute a green dot transaction?

Telephone us at (866) 795-7597 or the number on the back of your Card or write to us at: Customer Care, P.O. Box 5100, Pasadena, California 91117 as soon as you can if you think an error has occurred in your Card account. If writing us, a Transaction Dispute Form is available for your convenience at www.greendot.com.

Is Green Dot Bank a real bank?

Green Dot Bank is an online bank that offers competitive rates through its high-yield savings account and unlimited cash-back rewards via its spending account. In business since 1999, Green Dot is part of the Green Dot Corporation. Customer Service Phone: 866-795-7597.

What is bank charge dispute?

A dispute occurs when a cardholder contacts their card issuing bank and demands to have their money returned. Disputes are a feature of the Visa, Mastercard and American Express card networks intended to protect cardholders from fraudulent activity.

Does Green Dot affect your credit?

Green Dot credit cards carry relatively low interest rates compared with competing secured credit cards, and unlike with most other issuers, applying for one won’t impact your credit. (Green Dot doesn’t do a hard pull on your credit report.)

How do I speak to a live person at Green Dot?

Below are ways on how to contact Green Dot customer service and get a live person on the phone: Dial 1-866-795-7597 and then press 5. After that, an automated voice operator will ask you to enter your card number or SSN. Once you enter it you will be connected to a live customer service person.

What’s the most money you can put on a green dot card?

$3,000The maximum daily cash reload limit is $3,000, but maximum in-store reload limits also apply, and you may not load cash to your Card at any time the funds balance on your Card exceeds $3,000.

Does netspend ask for SSN?

Unlike credit and debit cards, Netspend does not require a Social Security Number to open an account. … You can begin to fund the account at any time. Both credit cards and traditional debit card accounts require applicants to provide a Social Security Number and date of birth.

What bank is green dot associated with?

GoBank is a brand and trademark of Green Dot Bank , Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank .

How do green dot cards work?

You will be able to use your card where Visa or MasterCard is accepted (depending on which you are issued,) and you’ll also be able to use it to withdraw cash from ATMS. As discussed above, you can also use your account to transfer money to others with a Green Dot Card or pay bills online fee-free.

Can a blocked debit card be reactivated?

If the card is blocked due to security reasons, then the only open option for the cardholder is to issue a new card from their bank. … Thereafter, the cardholder will be issued a new card by their bank for free.

Can I use a green dot card without registering?

You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration.

How do I unblock my Greendot card?

The best way to cancel your Green Dot card: To unblock your Card you need to call at 1-866-795-7597. As an alternative, you may log into your account on the web, go into the”Security” tab and then click “Close Card” If your account has cancelled, Green Dot will mail you a check to the mailing address on record.

What is green dot customer service number?

(866) 795-7597Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.

How do you activate a GreenDot card?

You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.

How long does it take for money to show up on green dot?

10 minutesFind your nearest Reload@theRegister location here and nearly everywhere Green Dot cards are sold nationwide. A service fee of $4.95 or less applies. At most retailers, your money will be available on your card within 10 minutes. Some retailers may take up to one hour.

Is the Green Dot system down?

Greendot.com is UP and reachable by us. The above graph displays service status activity for Greendot.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

How do I check my green dot number?

The number for Green Dot customer support is 1-866-795-7597.

How do I verify my identity with Green Dot?

You’ll be asked to create a PIN and provide some info so we can verify your identity, including your:Name.Address.Date of birth.16-digit card number.Expiration date.3-digit security code (found on the back of your card)Last 4 digits of your Social Security number.Mobile phone number.